Privacy Policy
ATEX Engineering Systems Private Limited is committed to protecting your privacy and ensuring compliance with GDPR and data protection regulations.
Last Updated: January 15, 2024
This Privacy Policy describes how ATEX Engineering Systems Private Limited ("we", "our", or "us") collects, uses, and protects your personal information when you visit our website or use our services. We are committed to ensuring your privacy is protected in accordance with GDPR and applicable data protection laws.
1. Information We Collect
Personal Information
- Name and contact details (email, phone number)
- Company name and business address
- Job title and professional information
- Technical requirements and project specifications
- Communication preferences
Technical Information
- IP address and browser information
- Website usage data and navigation patterns
- Device information and screen resolution
- Cookies and similar tracking technologies
2. How We Use Your Information
Legitimate Business Purposes
- Responding to inquiries and providing technical support
- Processing orders and delivering products/services
- Maintaining customer relationships and account management
- Improving website functionality and user experience
- Compliance with legal and regulatory requirements
- Sending product updates and technical documentation
Legal Basis for Processing
- Contract: Performance of contracts and pre-contractual measures
- Consent: Marketing communications and optional services
- Legitimate Interest: Website analytics and security
- Legal Obligation: Compliance with industrial regulations
3. Your Rights Under GDPR
Right to Access
Request copies of your personal data
Right to Rectification
Request correction of inaccurate data
Right to Erasure
Request deletion of your data
Right to Portability
Receive your data in a structured format
Right to Object
Object to processing for specific purposes
Right to Restriction
Limit how we use your data
4. Data Security & Retention
Security Measures
- SSL encryption for all data transmission
- Regular security audits and penetration testing
- Access controls and employee data protection training
- ISO 27001 certified information security management
- Secure cloud infrastructure with redundant backups
Data Retention
- Customer data: 7 years from last transaction (regulatory requirement)
- Website analytics: 26 months maximum
- Marketing consent: Until withdrawal or 3 years of inactivity
- Technical documentation: Duration of product lifecycle
5. Contact Information
Data Protection Officer
ATEX Engineering Systems Private Limited
Mumbai, Maharashtra, India
atex@atexsystems.com
Response Time
We respond to privacy requests within 30 days as required by GDPR
6. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date. Your continued use of our services after any changes constitutes acceptance of the updated policy.